Our conferencing services provide a cost-effective and robust solution for you to communicate and exchange ideas with colleagues globally. We offer convenient practical features to help maximize the productivity of your call, and can integrate web-based features that give you more control over each call you make.
Whether you’re a small business or large enterprise, our simple and cost-effective communication tools make it possible to connect with anyone, anywhere.
You are one step away from maximizing the productivity of your business! Give us a call to learn more.
Conferencing Features
LIVE CALL SCREENING
View participants and access moderator controls through secure web portal.
RECORDING
Digital recording of conference all with immediate download. Can be initiated by moderator or automatic.
STAR COMMANDS
Features of the conference can be controlled through many star commands.
POWERPOINT SHARING
Upload and share PowerPoint presentations.
ACCOUNT CODES
For companies with unique billing needs and high security calls.
DOWNLOAD CALL DATA
View historical summary of conference call activity.
LECTURE MODE
Mute participants for broadcast messaging.
BLAST DIAL
Outdial from web portal to participants.
ONLINE BILLING
Access your billing information and make payments on-line.
RECORDING PLAYBACK
Playback prerecorded conference.
Q & A
moderate question and answer session when participants ask questions through web conference.
FAQ's
How long does it take to set up an account?
Minutes! Contact us at DSM Telecom and we will instantly set up your account using our online application. Once completed, you will receive an email with instructions on how to start using our conference services.
How do I make a conference call?
Send your participants the toll free access number and participant code with the time and date of your call. To begin the call, the moderator should dial in to the access number five minutes prior to the call and enter their code. Your conference call will begin immediately.
Do I have to sign a service contract?
No, DSM’s conferencing is a pay per use service. We do not see the need to restrict your freedom as a customer!
How do I record a conference call?
There are three ways to record a call:
- Set your conference to automatically record every call (this feature can be enabled from your on line access.)
- Press *2 when you are ready to begin recording.
- Click on the record icon on your online management tool.
Do all participants require a conference code or just the leader?
For each conference, the moderator assigned will receive a permanent dial in number and two conference codes, a moderator code and a participant code. Provide the participant code to each of your conference participants along with the access phone number. You, the moderator would dial the same access phone number and enter your moderator code.
What is a web conference?
When two or more parties have the need to share information at the same time such as a power point presentation. Web conferencing allows all participants to see what you see anytime, anywhere.
What do I need to run Web Conferencing?
Any current web browser such as Internet Explorer or Firefox.
What kind of files, applications or slides can I share in a presentation?
There are two versions of web conferencing, web lite and web pro. Web lite allows you to share power point presentations while web pro allows you to share your desktop and all other applications.
Have any questions? Contact DSM today, we would be happy to help!