DSM Telecom is a Halifax-based company, with additional service areas in Moncton, Fredericton and Saint John, that provides a complete line of business communication products across Atlantic Canada. Established in 2002, DSM is proud to offer truly unique communications products that save you hassle, energy, and of course, money.
All of our services are delivered with unmatched customer service by our dedicated team of professionals. As a matter of fact, we at DSM have a combined 100+ years of experience in the Atlantic Canadian telecommunications industry. This means you always get professional, attentive, and responsive service from a live human being. We respond to client issues immediately, and provide 24/7 customer support. Plus, we constantly monitor our system so we can proactively address potential issues before you know it.
We also embrace a green approach in our operations. In addition to an overall lower energy requirement for our systems versus the standard Telco, we’re proud to offer paperless billing to all our valued clients. Of course, paper bills can always be printed when needed.
DSM exceeds industry standard service levels. Should you require technical support or account information, all queries are logged via our electronic ticking system, ensuring efficient resolution. DSM employs a leading-edge, integrated, back-office suite to ensure accurate delivery of services from order, to implementation to customer care. This suite also enables customers to self-manage certain aspects of their communications infrastructure.